Terms and Conditions

Terms and conditions
In case of online download, the report will be delivered to you online/by email within 24-48 hours of receipt of payment. However, in case of physical delivery of the print copy of the report, we will courier the report within 3 working days from the date of the receipt of payment.
You will be entitled to receive 10% customization in the report based on your specific requirement pertaining to the markets discussed in the report. However, complexity of your requirement and time taken will be purely judged by our analyst and will have a final say in the same. We, at Decision Market Reports (DMR) ensure that you finally get the required market intelligence in our reports.

Return Policy
User shall pay Decision Market Reports (DMR) for the Service and Content as shown on the website. The User is responsible for all sales, use, property or similar taxes and all customs. All purchases from the Decision Market Reports (DMR) site are final. If User is in any doubt about any transaction he/she should contact Decision Market Reports (DMR) before making a purchase decision and clicking on the purchase button on the Decision Market Reports (DMR) final checkout screen. If User feels that an error has occurred in any transaction User enters into through Decision Market Reports (DMR), User should contact Decision Market Reports (DMR) to discuss the problem with a member of Decision Market Reports (DMR) customer service team. The electronic format and type of information sold by Decision Market Reports (DMR) is such that Decision Market Reports (DMR) cannot accept return of products once they have been dispatched. Refunds may occasionally be offered (under special conditions) solely at the discretion of the management. Our research and reports are information and analysis contained in a digital form. Due to this nature of the products, refunds cannot be granted, once a report has been dispatched. In the case of missing or incomplete data in our market research report, Decision Market Reports (DMR) will provide free customization of that report.